Refund and Returns Policy

Our refund and returns policy lasts 15 days. If more than 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase

Once your return is received and inspected, we’ll send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Bouquetofbaskets@ymail.com and send your item to:

Bouquet of Baskets 2020 Center Road Scipio Center NY 13147

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at: bouquetofbaskets@ymail.com for questions related to refunds and returns.